FAQs
Are these the right FAQs for my Andretti Karting gift card?
To get you to the right place for assistance, please review the terms on the back of the card or on the eGift template.
Gift card numbers that are 16 digits with an 8 digit PIN are issued by TGCM AIKG; you are in the right place!
All other gift cards can be serviced at [link].
Where can my Andretti Karting gift card be purchased and redeemed?
Andretti Karting gift cards are currently only available for purchase in the United States, and can only be redeemed for orders shipped to an address in the United States.
How can I order a card for myself or as a gift?
Individual digital and physical gift cards are available for purchase here.
When can I/my gift recipient expect my digital gift card order?
Digital gift cards are sent via email almost immediately or on the date designated by the purchaser.
When can I/my gift recipient expect my physical gift card order?
Physical gift cards are sent via USPS First Class Mail, UPS Ground, UPS 2-4 Day or UPS Next Day. Based on the delivery method chosen by the purchaser, the gift card(s) should arrive within 2-10 business days.
How do I redeem my Andretti Karting gift card?
Andretti Karting gift cards can be redeemed in the United States only for authorized products at andrettikarting.com by entering your gift card information at checkout or by presenting your gift card at a participating Andretti Indoor Karting & Games location.
What if I have a question about redeeming a gift card?
If you or your gift recipient have any questions or difficulty redeeming a gift card, please reach out to Brand CS Link.
Does a TGCM AIKG Issued Andretti Karting gift card have an expiration date or any associated non-use fees?
TGCM AIKG Issued Andretti Karting gift cards do not expire or incur any fees.
How can I check my gift card balance on a TGCM AIKG Issued Andretti Karting gift card?
Gift card balances can be checked by applying the gift card to your cart at checkout, at checkout at a physical Andretti Indoor Karting & Games location or by contacting our team at andrettikarting@giftcardhelp.com.
How can I request a refund for my TGCM AIKG Issued Andretti Karting gift card if it has a low balance?
Where required by law, remaining balances on cards may be subject to refund. If your TGCM AIKG Issued Andretti Karting gift card has a verifiable balance of $10 or less, please contact 866-XXX-XXXX or andrettikarting@giftcardhelp.com to request a refund.
How can I request a replacement on a lost, stolen or damaged TGCM AIKG Issued Andretti Karting gift card?
To request a replacement or report a lost or stolen card, please contact andrettikarting@giftcardhelp.com.
Who should I contact with concerns about the status of a gift card or gift card fraud?
If you have any questions or concerns about the status of a gift card, please email us at andrettikarting@giftcardhelp.com or call 866-XXX-XXXX.